![]() ![]() Make sure the paper size is correct to continue the job. The paper size detected by the printer in Tray 1 does not march the paper size selected (A4 (210x297 mm)) for the print job. I winder if CUPS or Only Office incorrectly sends the page size every time? (I've been able to print legal size documents in the past). So, even though I select "Envelope #10" in Only Office, and the printer tray actually has a #10 Envelope, the job that the printer receives always seems to be sent as A4 size job. Regardless of what paper size I select in Only Office, the printer always gives the following error. Is there something I need to do in Only Office, in the Printer Settings in Ubuntu, or on the printer in order to make this work? The printer seems to be trying to print outsize the physical size of the envelope. The guides keep the envelope in place, so it can not be shifted to the left edge of the tray. When I place the envelope into the tray, it is centered in the tray. The address information did print, but on the left, long edge of the Letter sized paper. On hunch, I placed a US Letter sized paper in the tray, but left all settings as shown above. Ensure Printer name is the HP 8740 printer.In Printer Options | Paper/Quality | Paper Source, selected "Tray 1".In Printer Options | General | Media Type, selected "Envelope #10".Verified HP 8740 is the default printer.Changed paper size to #10 envelope on the printer menu.Inserted #10 envelope in tray #1, face down per diagram.Removed Letter sized paper from tray #1.Selected page size: Envelope #10 (10.48 cm x 24.13 cm).These are the steps I've taken, but the envelope comes out empty. I can print letter sized and legal sized pages and I can scan. I have successfully setup the HP 8740 printer using cups. I am using Ubuntu 20.04, and I have onlyoffice-desktopeditors 6.1.0-90 installed. How to Print a #10 Envelope using Only Office and HP OfficeJet Pro 8740 Printer ? ![]()
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